• Bell MTS Iceplex - Manitoba's Community Hockey Complex
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Bell MTS Iceplex Health & Safety

Bell MTS Iceplex will continue to follow all Manitoba Health public health orders and, for the safety of our entire community, we appreciate your adherence, understanding, and patience. Please review Bell MTS Iceplex’s Health & Wellness Principles and other key information below.

Bell MTS Iceplex reserves the right to change or modify information and operations to reflect the Manitoba Public Health orders, recommendations, or other evolving circumstances. Participants, guests and spectators are encouraged to check back regularly for updates.

NOTE: Please ensure you read this information in its entirety.

Latest Update: December 2, 2021

Fully Vaccinated Requirement 18 +

This vaccination requirement applies to all parents, coaches, referees, and spectators over the age of 18 with no exceptions. Individuals over 18 will be required to show proof of full immunization (2 doses of Health Canada-approved COVID-19 vaccine received at least 2 weeks prior to the date of the visit and photo ID to enter Bell MTS Iceplex, effective September 3, 2021. Government-issued ID and the following documents are considered proof of immunization in Manitoba:

– Manitoba Immunization Card or QR code (more details from Manitoba Health found HERE)
– National Defense Canada COVID-19 Vaccine Card/Record;
– Canada Public Health Association (CPHA) Travel Vaccination Record;
– An official document issued within a Canadian province or territory containing information of a person’s COVID-19 vaccination history
– It is recommended all out of province Canadian guests utilize the Pan-Canadian Proof of Vaccination QR code to expedite entry.
– International travellers immunization documentation submitted to Canadian border service officials and government-issued photo identification that confirms citizenship.

Iceplex employees do not have any access to your medical records and will be unable to resolve any errors or disputes. All Bell MTS Iceplex employees are fully immunized.

As per current Public Health Orders, persons who have a medical reason to not receive a COVID-19 vaccine will require proof from the Government of Manitoba in order to enter the venue.

Immunization Requirement 12 – 17

Effective December 6, 2021, Participants between the ages of 12-17 are able to enter the facility without a parent or guardian to take part in hockey related activities if they provide proof of either one dose of Pfizer-BioNTech or Moderna vaccine or proof of a negative COVID-19 rapid test within the previous 72 hours that is confirmed by a pharmacist and approved ID.

Acceptable forms of identification are:

– School ID card
– Driver’s License
– Passport, citizenship or permanent resident card
– Status card
– Health card
– Birth Certificate

Identification can be provided in physical form, photocopies or screenshots.

Immunization Requirements 0 – 11

Participants under the age of 12 are able to enter the facility without a parent or guardian to take part in hockey related activities. Given the current public health orders we are not required to check the immunization status of anyone entering the facility under the age of 12, whether they are a participant or spectator.

In the event a parent or guardian is unable to accompany a youth the team coach or manager would be responsible for the individual in the event of an incident. The coach or manager does not have to be present at the door to allow the youth to enter. If there is an issue in the facility at any time with an unaccompanied youth, please alert Operations who will speak with the coach or team manager. If the issue persists, Iceplex admin staff will discuss with the user group their responsibilities of utilizing the Iceplex.

100% Symptom Free

Please complete the Manitoba COVID-19 screening tool before arriving and do not attend if you have any symptoms of COVID-19.

As we put the wellness of our community first and foremost, there will be no penalties for cancelling sessions on short notice. Likewise, we hope you will understand if your session is cancelled on short notice in the case that your coach is feeling unwell.

We will not risk the health of any of our clients or guests by running training when an instructor is under the weather and will do our best to rescheduled missed sessions or provide a full refund.

Mask Use

–  Guests over the age of 5 are required to wear a mask that covers both the mouth and nose at all times, unless actively participating on the ice, or actively eating or drinking.

– Gaiters, bandanas, and face coverings with exhalation vents are not considered to be sufficient and a face shield still requires a mask.

–  Participants must wear their mask upon entering Bell MTS Iceplex and until they leave the changeroom, as well as upon leaving the ice after their activity, and until exiting the building.

–  Coaches and referees are required to wear a mask at all times, including while coaching from the bench, except when on the ice.

–  Spectators are required to wear a mask at all times, unless actively eating or drinking.

–  For the safety of everyone in attendance, guests unable to wear an approved mask will not be admitted to the venue.

– All employees will wear approved masks.

All users must adhere to the most current provincial health order and deviation from the public health order may result in the group being asked to leave the facility immediately and future ice rental privileges could be suspended indefinitely. Minor hockey associations are required to follow Hockey Manitoba’s Return to Play document at all times.

Enhanced Cleaning & Disinfection

–  True North is committed to rigorous cleaning and disinfection protocols, following guidelines from Manitoba Health and GBAC (Global Biorisk Advisory Council).

– High-touch surfaces will be disinfected regularly, and hand sanitizer stations will be located throughout the venue.

Contactless Payment

–  To reduce touchpoints between guests and employees and provide an expedited payment experience, Bell MTS Iceplex encourages guests to use tap technology for credit and debit transactions.

–  Cash is accepted.


The safety of our guests is and always has been our top priority, and we look forward to continuing to provide you with quality programming and services in a safe environment. If you have any questions or concerns related to the new health orders, please email Iceplex General Manager David Sattler at dsattler@tnse.com, or call us at 204-926-5887.